Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it under the following conditions:

1. Eligibility for Returns:
Items must be returned within 7 days of delivery.
Products should be unused, unwashed, and in original packaging with all tags attached.

2. Non-Returnable Items:
Innerwear, customized products, and clearance sale items cannot be returned or exchanged.

3. Refund Process:
Once we receive the returned product and inspect its condition, refunds will be processed within 7-10 business days.

Refunds will be issued through the original payment method.

4. Exchanges:
If you receive a damaged or incorrect product, we offer a replacement free of cost.

Return / Refund Request – Email Template

Subject: Return/Refund Request – Order #[Order Number]

Hi Team,

I would like to request a return/refund for my order.

Order Number: [Order Number]
Name: [Your Registered Name]
Reason for Return/Refund: [Reason]
Contact Number: [Registered Phone Number]

Please let me know the next steps for processing my request.

Thank you,
[Your Name]